What you TEXTWhat happensResponse
"HELP" Receive standard response of what TxtPay is "TxtPay for best fuel prices and price alerts. Txt STOP 2 cancel SMS Mktg. Txt HELP COMMANDS for possible commands. Contct 1-800-843-4298 for more help. Standard msg rates may apply."
"HELP COMMANDS" Will list all possible TxtPay text commands
"HELP xxxx" where "xxxx" is a specific command Will describe the specific function of the command entered
"TXTPAY" Will issue a new "TxtPay code". If no amount is specified, it will allow the maximum based on purchase limits. Code:xxxxxx Amount:$xx.xx Standard message rates may apply
"TXTPAY 20" You can also state the amount to set a maximum financial limit of the TxtPay Code. TXTPAY 20. (to set purchase limit to $20.00) **enter whole numbers only** Code:xxxxxx Amount:$xx.xx Standard message rates may apply
"FREEZE" Freeze will stop any action on your account. If there is fueling or a purchase in progress, it will complete. No new TxtPay codes will be issued or accepted. "Your account has been frozen." Standard message rates may apply.
"RELEASE" Release "unfreezes an account". A frozen account will be able to start processing again. "Your account has been released." Standard message rates may apply.
"STOP" Stop will prevent any more promotional messages coming to your cell phone from TxtPay. "You have been removed from the marketing system. Contact 1-800-843-4298 for more help."
"STOP to 687749" This is a STOP message sent to Murphy USA. It will stop all marketing texts. It will not impact TxtPay codes. "You have been removed from the marketing system. Contact 1-800-843-4298 for more help."
"CANCEL xxxxxx" (where xxxxxx is a specific TxtPay code) Cancel will delete the specified existing TxtPay code from your account. "TxtPay Code xxxxxx has been removed" -OR- "There is a problem canceling the TxtPay Code, please contact 1-800-843-4298."
CANCEL ALL Will cancel all pending (unused) TxtPay codes from your account. x TxtPay codes have been removed.
TIME xxxxxx Will tell you how many more minutes remain on a TxtPay code before it expires.TxtPay codes expire at 24 hours if not used. "TxtPay code nnnnnn has xxxx minutes remaining." -or- "TxtPay Code xxxxxx doesn't exist or has expired"
STATUS Will show you the status of your account and list any pending TxtPay codes you have requested. "Account active" and list TxtPay codes - OR- "Your account has not been approved or is not active for TxtPay transactions. Contact 1-800-843-4298 for help. Standard msg rates may apply."
ERRORS
If a non standard message is received by "304050" "This is an invalid message. Please use a valid message format."
If you fail the Certegy enrollment verification "Your account has Failed check verification, please call 1-800-347-8992, Certegy help desk, with your name, driver's license, addr, phone, birthdate, bank, and social security. See website FAQ for more details"
If one has exceeded the allowable limits (i.e. only allowed $100 a day, and tried to exceed that). This could be in one transaction or in multiples combined for that day. "There is a problem with your account in regards to your limits. Please contact 1-800 843-4298 to resolve the issue. Thank you for using TxtPay."
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